Food and Beverage Module

The Food and Beverage industry like any other industry has its own unique business processes. This is reflected in certain special features often sought for by F & B outlets in a pos system.  These features include the ability to hold bills, to split items in a bill among patrons at the same table, to merge table bills and to change table no. for a customer.

POSI has these capabilities as illustrated in the screenshots here. An unfinished sale can be kept on hold and retrieve any number of times to be updated or to settle payment. To hold a bill, just click the 'Hold' button as shown in the screenshot.  You will be asked to enter remarks if any, which will be printed out as an order chit for the customer.

A dot matrix receipt printer is recommended because you can use a 2-ply paper to create a duplicate of the order chit in case it is needed for any verification. The time of order - and optionally the name of the server - will be shown on this order chit.

To retrieve an on-hold bill, select the correct Table No. and Guest No. from the drop boxes below the Barcode field.  The on-hold bill will be displayed.

Note: Table numbers can be easily preset and changed anytime on the Main window > Control Panel > Required Settings.

To view all on-hold bills click the 'View' next to the 'Hold' button. A popup window appears. Here you can view the orders of all the outstanding bills by Table No. or for all tables in one list.

This popup window enables you to change the Table No. and Guest No. of an item.  In effect this enables you to split a bill by item, merge bills/tables and allow change of table with ease.

From here the front desk can select a table number from the drop-down box and displaying the orders. Now click the "Print" button on this popup panel and orders for that table will be printed out on the kitchen printer.  This will be in large font size, 16 point, to facilitate reading.

The time of the printout will be displayed at the very top of the order chit, so that any an updated order can be easily noted.  Remarks can be included in this printout to make it even clearer for the kitchen.

The kitchen printer should preferably be one that can allow printouts larger than a mini receipt.  This is for easy reading.

POSI also comes with a version that enables the display and printing of non-English characters on the sale receipts and printouts for the kitchen. This is important for some F&B outlets where the kitchen personnel are more familiar with non-English descriptions of the food menu items.  Descriptions of these items can be added into the Inventory on the Add Stock window in non-English language and they will then be shown and printed out in that language during sale.

To view the floor plan, click the 'Map' button on the 'On-Hold Bills' popup window. The Floor Plan window appears.

The background image of this window which represents your restaurant floor plan can be easily customized by changing an image file called floorplan.jpg in the program directory to reflect the actual look of your restaurant.

The tables are in the form of small buttons which you can add one by one by clicking 'Add Table' button on this Floor Plan window. To move a button to a correct position, right click it, hold and drag it into position.

These buttons can be used to represent your tables or as markers over your tables if they are shown in your floorplan.jpg file.

Table numbers can be removed one by one from the highest number by clicking the 'Remove Table' button.

To know at a glance the active and inactive tables from time to time, click the 'Refresh' button. The legend at the bottom of  the Floor Plan window explains what the colour of a button means - active or inactive table.